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eBanking

Go paper free with speed, security and convenience with AbbyBank's FREE eBanking.

What is eBanking?

Any time of the day with your computer and high speed internet, AbbyBank's FREE eBanking allows you to:

Security

At AbbyBank, we take protecting your information very seriously.  We use high industry standards to guard you from unauthorized access by others.

One of the first times you access eBanking, we'll ask you to choose and answer three personal verification questions.  Please choose answers that you will remember. Incorrectly answering a question can lead to your account access being disabled.

 

eBanking Frequently Asked Questions

Personal eBanking Application

Business eBanking Application

Can I change my eBanking ID and Password? How?

Yes.  Sign into eBanking with existing eBanking ID and password.  Click on the Options Tab.  Under the Modify Personal Settings, you can change your email address and more. Under the Modify Login Information tab, you can enter a new eBanking ID and change your password.  For any changes on this page to take place, please scroll down to click Submit.

What accounts can I access in personal eBanking?

The following accounts can be accessed in eBanking: Checking, Savings, Money Market, Certificates of Deposit, and Individual Retirement Accounts (IRA), Mortgage, Home Equity Line of Credit (HELOC), and Overdraft Protection Accounts. There are various restrictions on the uses of certain accounts that are described in the eBanking Disclosures.

How do I view transactions?

After you sign into eBanking, click on the Accounts tab in the eBanking area.  Select Transactions from the drop-down menu to the right of the account you want to view.

How can I transfer funds between AbbyBank accounts?

When signed into eBanking, on the Accounts tab in the eBanking area, select Transfers from the drop-down menu to the right of the account. Click on New Transfer up in the top left of the gray bar in the header area. Select the From and To accounts from the drop-down menus. Enter the Transfer Amount, select the Frequency for the transfer, and choose the Date of Transfer. You can also enter a Memo if you wish. Then Click Submit. If you have your checking account with AbbyBank and want to make a loan payment on an AbbyBank loan, this is a great option. When choosing the loan to Transfer Funds to, a Payment Option drop down box will be available for you to indicate how to apply the funds.

How can I stop payments using eBanking?

On the Accounts Page in eBanking, select Stop Payments from the drop-down menu to the right of the account. Stop payment fees will automatically be deducted from your account in accordance with the terms of your account. Fill in the required fields and click Submit. Verify information is correct and click Confirm. You must print, sign, and return this page within 14 days in order for your Stop Payment request to be valid for 6 months.

What is eDelivery?

With AbbyBank's FREE eBanking, customers can view, print and save copies of your checking and savings account statements, automatic transfers, return items, etc. AbbyBank sends an email when your statements/notices are posted to your secure eBanking account. Viewing eStatements/Notices online provides a secure way to receive your financial information, allows you to download your statement to keep your data on your computer without printing a copy and reconcile your account records at your convenience. 3 months of statements/notices for each account will be available for you to view, download or archive to your computer.

Personal eBanking Application

Business eBanking Application

How long will statements be available online?

Up to 18 months of statements per account will be available in eBanking.

Who can view eStatements/Notices and how much do they cost?

eStatements/Notices are FREE for all eBanking customers.

How do I sign up for eStatements?

If you are not currently signed up for eBanking, go to the eBanking Login area (upper left of page).  Click on the "Enroll Now" button to fill out an eBanking application. If you are already enrolled in eBanking, sign into eBanking and click on the eDelivery Tab and complete the five segments of enrollment:  Account(s) and Document Enrollment, Validate Email Address, Enter Security Passcode, Enter PDF Passcode, and Accept Terms & Conditions.  You will have an Enrollment Confirmation appear in a separate window.  Click OK within this window to complete the process.  A confirmation email is also generated.

How do I sign up for eNotices?

If you are not currently signed up for eBanking, go to the eBanking Login area (upper left of page). Click on the "Enroll Now" button to fill out an eBanking application.

If you are already enrolled in eBanking, sign into eBanking and click on the eDelivery Tab and then click Sign Up/Changes.  Click the plus sign  in front of the account you want to select notice for and the list will expand to show available notice types.   Check the notices you want to receive electronically and click Save Settings.  To receive all types of statements and notices for all accounts simply click the Enroll All Available Accounts and Document Types Shown.  (Note, if the box is already checked, you may need to uncheck it and check it again.)  Only notices that pertain to that account type will be available to select.

What account statements are available for eStatement?

Checking, Checking Plus, Savings, Savings Plus, Money Market and Money Market Plus.

How do I view my eStatements/Notices? Do I need any special software?

On "Accounts" page within eBanking, selects Statements from the drop down menu to the right of the account. Statements are available in PDF, HTML and Text formats.  You may also go to the eDelivery tab and see a list of statements/notices available.  Select the account from the drop-down box that you want to view statements/notices for.

Will I be notified when new statements or notices are available online?

Yes. You will be notified by email each time a new statement is available for viewing. Should your email address change, please update your email on the Options Tab within eBanking.

How do I disable eStatements/Notices and resume receiving paper statements?

To disable eStatement or Notices and resume receiving paper statements/notices, you will need to contact an AbbyBank Personal Banker.

What is eCheck?

eCheck is AbbyBank's FREE online bill pay service that allows you to pay bills within eBanking at your convenience anytime of day.  Save money on envelopes, checks and postage along with saving the time of writing out checks!

Personal eBanking Application

Business eBanking Application

eCheck FAQs

Why can't I access eCheck in eBanking?

If you don't use eCheck within 3 months it is disabled. Contact an AbbyBank Personal Banker to enable your access.

How do I View Payment History?

In eCheck under the Main screen, the History option is available in the gray bar. Click on History and you will see what payments you made during the past 19 months.

How do I make or add a payment?

In eCheck, click on New Payment. Payments can be added in one of two ways: Quick Payment and Add Payment. Quick Payment allows you to select up to 10 payees at a time to do a one-time payment. Add Payment give you the ability to schedule payments to occur on a regular basis.

How do I edit or delete an Existing Payee?

For a list of all of your payees, click on Payees tab. Click on the drop-down menu to the right of the payee and select edit or delete. To delete and/or confirm changes, you will need to click on the Submit button.

How do I add Payees?

In eBanking, click on the eCheck tab and then the Add Payee option. Most payees will be a company, which is the default screen. If your payee is an individual person, click on Pay an Individual found in gray bar directly under the menu bar.

Fill in the required payee fields and click Search. It will search the database to see if the payee is available to be paid electronically. If it can, it will take you to the screen for adding electronic payees. If it can't, it will prompt you to click Add Check Payee at the bottom of the screen, which will then take you to the screen for adding a check payee.

Things you should know about eCheck...

There are two types of payment methods: Electronic payments will be deducted from your account on the payment date selected. Under the Type column it is displayed as E. Allow 1-5 business days for the payee to receive payment. Check payments will be an actual paper check cut by AbbyBank and will debit your account when the check clears (just as if you wrote a check out and mailed it yourself). Under the Type column it is displayed as C. Allow 3-7 business days for the payee to receive check.

How do I find eCheck in eBanking?

Sign into eBanking and Click on the eCheck Tab. The first time you click on this tab, you will be prompted to go through an enrollment process.

eBanking Disclosures
eBanking Login