We've come together. You come first!
We are excited to announce that our AbbyBank family has grown! State Bank in Gresham and Shawano were added to AbbyBank's footprint on October 28, 2019. Read our press release for more information!
Your guide to AbbyBank
Welcome to AbbyBank, we're excited to have you as a customer! In hopes of making your transition easy and enjoyable, we have created welcome guides filled with information. These guides have important details about the transition process and how it will affect you. As always, we're happy to help you with any further questions you may have. Please feel free to reach out and contact us.
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Frequently Asked Questions (FAQ's)
Q: What is the transaction that was recently announced between AbbyBank and State Bank?
A: The Board of Directors for each of AbbyBank and State Bank approved an Agreement whereby AbbyBank will purchase substantially all of the assets and assume substantially all of the liabilities of State Bank. This transaction is, in essence, an acquisition of State Bank by AbbyBank, with AbbyBank surviving the transaction. Following the closing of the transaction, all customers and borrowers of State Bank will become customers and borrowers of AbbyBank. It is anticipated that shortly after closing, State Bank will be dissolved and will no longer be an operating entity.
Q: What should I expect during the transaction?
A: At the effective time of the transaction, which is expected to occur after 2:00 pm on October 25th, 2019, every deposit account and loan at State Bank will become a deposit account or loan, as appropriate, of AbbyBank, and State Bank will no longer operate as an FDIC insured community bank. Up to the time of the transaction, AbbyBank and State Bank will continue to operate as separately chartered community banks.
Q: What will happen to State Bank's current branch locations?
A: At the time of the transaction, both of State Bank’s current locations will become branch locations of AbbyBank and will continue to operate as bank branches. AbbyBank will not close either of State Bank’s branch locations as a result of this transaction.
Q: Will the transaction affect the FDIC insurance on my deposits?
A: If you have checking and/or savings account funds on deposit at both AbbyBank and State Bank, your deposits will continue to be separately insured for six months from the date of the transaction.
Certificates of Deposits (CDs) will be separately insured until the earliest maturity date from the end of the six-month period. CDs that mature during the six-month period and are renewed for the same term and the same dollar amount will continue to be separately insured until the first maturity date after the six-month period. If a CD matures during the six-month grace period and is renewed on any other basis, it would be separately insured only until the end of the six-month grace period.
Contact any AbbyBank representative for further information. They will provide you with a brochure printed by the FDIC answering any questions about FDIC coverage.
Q: Who do I contact for additional information?
A: If you have questions concerning the transaction, please contact Jennifer Jakel, Executive Vice President, PO Box 648, Abbotsford, WI 54405 or 715-316-6229.
Q: What will happen if I have a direct deposit and/or ACH to my accounts at State Bank?
A: Your Social Security, payroll, government and other direct deposits will continue without interruption. AbbyBank will relay any necessary changes to the appropriate parties. If you have a direct deposit that is not on a monthly basis, you will need to contact the appropriate party.
Any Automatic Clearing House (ACH) transactions from your account will continue without interruption. AbbyBank will relay any necessary changes to the appropriate parties. AbbyBank will honor these transactions for sixty (60) days after the transaction. Any other ACH transactions will need to be established with AbbyBank using its bank routing number of 075911713 and your account number. Please contact AbbyBank if you have any questions regarding ACH transactions.
Q: Will any of my account numbers at State Bank change?
A: The majority of customers’ account numbers will not change, and you will be able to use your existing State Bank checks until your time to reorder. Upon reorder, your checks will be ordered with the AbbyBank routing number.
For those few customers whose account number will require a change, State Bank staff has already contacted you directly.
Q: I have an account at AbbyBank and State Bank. What will happen to my State Bank account? Will it be merged with my AbbyBank account?
A: Your accounts will remain separate and you will have two different account numbers at AbbyBank. They will NOT be merged together.
Q: What will happen to my loan account(s) with State Bank?
A: Following the transaction, you may continue to make payments at any of AbbyBank's locations. Payments for all loans with due dates after the transaction should be made directly to AbbyBank.
If you use a coupon book to make monthly payments, you will receive a new coupon book from AbbyBank after the transaction. You can continue to use your current coupon book until then to make your payment according to your normal payment schedule. Any payments being sent by mail after October 25th, 2019 should be sent to AbbyBank, PO Box 648, Abbotsford, WI 54405.
Q: How is my IRA account affected by the sale?
A: Effective with the transaction, State Bank will be resigning as custodian for your current IRA account and will appoint AbbyBank as the successor custodian. This change will not affect the terms or other arrangements related to your IRA. Automatic distributions will remain the same. The terms of your automatic distributions will also continue as they are currently set up.
Q: Will the interest rate and maturity date remain the same on my Certificate of Deposit?
A: Yes. Your present certificate will keep its existing term and interest rate and will not need to be rewritten.
Q: When will my transactions be posted?
A: As of October 28th, 2019, transactions accepted before 5:30 pm on a normal business day (M-F) are posted on the day they are accepted. Transactions made after 5:30 pm M-F or on a day we are not open will be posted on the next business day we are open. Saturday's transactions are posted as of Monday.
ATM & Debit Cards
Q: Will I still be able to use my State Bank Debit Card?
A: You will be able to use your State Bank Debit Card until Monday, October 28th at 2:00 am. You will receive your new AbbyBank Debit Card prior to Monday, October 28th. Your AbbyBank Debit Card will be available for use after 8:00 am on October 28th.
Q: Will my ATM access change?
A: Beginning October 28th, your AbbyBank Debit Card/ATM transactions will post immediately to your account through the ATM Network. You will have immediate access to your deposits through the ATM Network as indicated in our Funds Availability Disclosure.
Q: Will my State Bank Internet/Mobile Banking change?
A: Yes, access to your accounts will be through AbbyBank's eBanking (online) or Mobile Banking products. Prior to the transaction, be sure to make a list of all Online Banking information you want to transition to AbbyBank's eBanking. This includes any pseudo names you may have assigned to your accounts, bill pay names, alerts, automatic transfers and more.
Your Internet and/or Mobile Banking will not be available after 2:00 pm on October 25th. If you are an existing Internet Banking user, you will be assigned a new eBanking ID and receive information on how to log in the first time. You may begin using AbbyBank's eBanking and download our Mobile Banking app from the app store on Monday, October 28th at approximately 8:00 am.
An eBanking User Guide is available on our website on our Learning Center and Online Banking pages. You may refer to that guide for assistance in getting help with AbbyBank's eBanking and Mobile Banking with Mobile Deposit app. You may also stop in to any AbbyBank location or call for assistance.
You will not have to take any steps to cancel your State Bank Internet Banking or Mobile Banking access. This will be done automatically for you. Remember to delete the State Bank Mobile Banking app from your cell phone.
AbbyBank and State Bank Footprint
Both the Gresham and Shawano locations will remain open, with the faces you know and the people you trust! When the transaction is complete, all customers will enjoy expanded service in seven locations.